Memberships have been restructured and our current member portal doesn't allow office managers to monitor their companies costs.
Add a web dashboard to the member portal that allows office managers to manage and track costs.
We needed to expand functionality in a pre-existing system.
Interviews with office managers revealed that they wanted to be in total control of their workspace costs.
Insights and Opportunities
Office managers want to easily view their billing so they can manage costs.
How do we show billing information?
Office managers want to control spending so they can stay in budget.
How can we offer managers control of employee purchasing permissions?
Office managers want to know how employees are using their memberships so they can make adjustments as needed.
How do we show employee activity and usage?
I organized the dashboard in three sections to show office managers the most relevant information.
Adding a billing module made it so much easier for our members to make payments and stay on top of their costs.
We were able to create a dashboard that made managing membership costs easier and more transparent. This was a valuable addition to our digital ecosystem. This digital foundation has helped Industrious expand to a robust global network of offices.